Do you have a human resources generalist in the office? |
198 total votes |
|
| 15% |
| Yes |
|
| 85% |
| No |
|
|
Which HR issue is most important in a dental practice? |
101 total votes |
|
| 23% |
| Retention |
|
| 20% |
| Recruitment |
|
| 42% |
| Training and compliance |
|
| 7% |
| Health and safety |
|
| 9% |
| Discipline |
|
|
Which position in your practice has the most turnover? |
102 total votes |
|
| 4% |
| Doctor/associate |
|
| 55% |
| Assistant |
|
| 10% |
| Hygienist |
|
| 30% |
| Receptionist/Front desk |
|
| 1% |
| Office manager |
|
|
How was your employee handbook/HR manual created? |
102 total votes |
|
| 13% |
| I wrote it myself |
|
| 24% |
| I used an online template and edited it as needed |
|
| 7% |
| I hired a lawyer |
|
| 29% |
| I hired an HR/consulting company to create it |
|
| 27% |
| I do not have an employee handbook or HR manual |
|
|
Have you ever encountered or suspected embezzlement in your practice? |
103 total votes |
|
| 26% |
| Yes, I've encountered it |
|
| 21% |
| Yes, I've suspected it |
|
| 52% |
| No |
|
|
Would you say your office has high turnover? |
102 total votes |
|
| 19% |
| Yes |
|
| 81% |
| No |
|
|
Have you ever recorded phone calls as a means to train staff? |
102 total votes |
|
| 30% |
| Yes |
|
| 70% |
| No |
|
|
Does your practice have a written standard operating procedure that outlines responsibilities and instructions for non-clinical employees? |
103 total votes |
|
| 59% |
| Yes |
|
| 41% |
| No |
|
|
How does the front office primarily communicate with back office staff? |
101 total votes |
|
| 9% |
| Headset (or walkie-talkie system) |
|
| 3% |
| Phone |
|
| 8% |
| Lights or buzzers |
|
| 66% |
| Verbally |
|
| 14% |
| Electronically (e.g. email) |
|
|
Have you had to fire anyone in the past year? |
102 total votes |
|
| 26% |
| Yes |
|
| 74% |
| No |
|
|