The Productive Dentist Podcast
The Productive Dentist Podcast
The Productive Dentist Podcast features Dr. Bruce B. Baird, America's Most Productive Dentist, as he shares the wisdom and knowledge he's gained in 30+ years of dentistry to help dentists become more productive and live better lives.
Productive Dentist Podcast

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Episode 172: How To Best Offer Financial Options So Your Patients Get Their Needed Treatment
“If I can get in relationship with the patient during the exam process, then the financial arrangements are much easier.” ~Dr. Bruce B. Baird I get this question all the time, “What’s the ideal when presenting financial options?” Well, that might not be the right question to ask. I get it. You run...  Read More
Episode 171: Prioritizing the Why, Instead of the What
“If they want to increase case acceptance, dentists need to do a better job explaining to patients the why behind things happening with their mouth, not the what.” When you look at the freedom productivity allows, it all comes down to great case acceptance. Unfortunately, because so many dentists...  Read More
Episode 170: Training a High-Performance Dental Team
“I just don’t have time to train my team.” I hear this all the time. But that’s like a pro football team never taking time to practice. If you want to produce at the highest levels in dentistry, you’ve got to have a team that is amazingly trained, and trained the way YOU want things to be done. So...  Read More
Episode 168: The Art of Emotional Self-Control
“What do you think it does to your team when the first thing they see in the morning is a frowny face?” ~Dr. Bruce B. Baird I’ve told you the story about the smiley face frowny face. When I was a young dentist my team would put a smiley face on the board if I was in a good mood that morning, and a...  Read More
Episode 167: The Importance Of Clear Communication In Dental Partnerships
“You need to know about them, you need to have an open door of communication.” I hear this complaint all the time: “Dealing with my partner/associate is difficult.”  I’ve got some personal experience here. I want to start out by saying that early on in my career I wasn’t following the advice I’m...  Read More
Episode 166: Don’t Let Procrastination Derail Your Dental Practice
“Why didn’t you finish that? Well, I dunno, I just got busy on other stuff.” ~Dr. Bruce B. Baird Procrastination.  This word just came up recently and hit me between the eyes. All those things we think about, but never do. I also like to call this the “Yeah, buts.” Tell me if the below sound...  Read More
Episode 165: Reach Your Goals With A Coach
I realized there were people out there who knew more about business and leadership, how to deal with my team, and get rid of stress than I did. That’s why in my career I’ve brought 9 different coaches in to help me achieve specific goals I had for my practice. But a lot of dentists dig in their...  Read More
Episode 164: Mentoring Like a Leader
“In mentorship and in leadership, you have to be someone who walks the talk.” ~Dr. Bruce B. Baird I’ve talked about mentorship on this podcast before, but today I want to talk about how you can take the next step on your leadership journey. I have come to realize that to be a truly legendary...  Read More
Episode 163: Why Insurance Doesn’t Really Work in Dentistry
“What I do is become a consultant for the patient: I tell them what they need, listen to what they want, then deliver.” ~Dr. Bruce B. Baird This question is often the first thing out of a patient’s mouth “What will my insurance cover?”  I won’t sugarcoat it, this is one of the hardest questions...  Read More
Episode 162: Dr. Baird’s #1 Secret for Excellent Dental Communication
“Being able to communicate properly is an essential skill for dentists.” ~Dr. Bruce B. Baird Communication is everything in dentistry. You could be the world’s best clinician but if you can’t communicate with patients, well, it’s game over for you.  I think we can all agree that effective...  Read More
Episode 161: More Dental Management Secrets from Dr. Bruce B. Baird
“It doesn’t matter how good you are if you don’t have people sitting in your chairs.” ~Dr. Bruce B. Baird So, you’re a great communicator with fantastic technical skills? That’s awesome. But none of that matters if you don’t have people in your chairs. I’ve seen this over the years. A dentist has...  Read More
Episode 160: Dr. Baird’s Dental Management Secrets
“Everyone should have the same goal: we’re going to take great care of our patients. That is what is really going to grow your dental practice.” ~Dr. Bruce B. Baird I get asked all the time: “What are the most important things I need to do to run a successful dental practice?” It’s a pretty...  Read More
Episode 159 - Dr. Baird's Dental Leadership hack
“What do you think it does to your team when the first thing they see in the morning is a frowny face?” ~Dr. Bruce B. Baird I’ve told you the story about the smiley face frowny face. When I was a young dentist my team would put a smiley face on the board if I was in a good mood that morning, and a...  Read More
Episode 158 - The 2 Attitudes That Hold Dentists Back
“I’ve never understood people who don’t want help. If you’re struggling with something, it makes sense to reach out to people who have successfully handled what you’re having problems with.” ~Dr. Bruce B. Baird There’s nothing wrong with being ignorant. All it means is that you don’t know...  Read More
Episode 157 - The #1 Thing That Sabotages Dentists
“I see dentists who learned what they learned and pretty much everything goes downhill after that. ” ~Dr. Bruce B. Baird It doesn’t matter if you’re in your 20s, 30s, 60s, or 70s…it can happen at any time in your career. All of a sudden you start feeling old. That thought process starts creeping...  Read More
Episode 156: Dr. Baird’s Top Tip for Creating a World-Class Dental Team
“In dentistry, it’s so much more fun when you have a team that is 100% behind your work.” ~Dr. Bruce B. Baird I was the worst boss ever. The first 15 years of my practice, my team hated coming to work. If something didn’t get done, I would rant and rave. Now, I have a world-class team who are...  Read More
Episode 155: Wait Watchers
“You’re not doing your patients any favors because their dentistry is going to get more expensive every year you watch and wait.” ~Dr. Bruce B. Baird Waiting and watching. Why do dentists do that? Why, when you have a patient come to you with a total trainwreck in their mouth, would you only do a...  Read More
Episode 153: Fiscal Responsibility from a Serial Entrepreneur
“I want you to get to a place where you can devote more time to doing the things you want to do with the people you love.” ~Dr. Bruce B. Baird In the last 42 years, I’ve started no less than 20 businesses. Some were successful (like Productive Dentist Academy), and others – while they didn’t end...  Read More
Episode 152: If You Say You Can’t, Then You Must!
“Have you ever done something that you didn’t like at first but the more you worked at it, the more you enjoyed doing it?” ~Dr. Bruce B. Baird “I can’t do it.” “I’ll never be able to…” “I couldn’t possibly…” These phrases are the reasons why most people aren’t as successful as they could be....  Read More
Episode 151: Remember, You Will Die
“It’s never too early to start thinking about the things that will outlive you.” ~Dr. Bruce B. Baird I was given an unusual gift by one of the doctors who attended a PDA Productivity Workshop. It was a skull ring with the words “Memento Mori” inscribed on the inside.  For those who don’t know,...  Read More
Episode 150: LEAKED! What Is the Lampa Dental Group?
“Why did we develop that? Well, people asked. And this is the next step.” ~Dr. Bruce B. Baird When enough people ask for it, we build it. That’s a driving force of PDA. In the past few years, we’ve had a lot of people come to us and ask us what’s next. Well, the next step is driven by the...  Read More
Episode 149: The Inside Scoop! Behind the Scenes at PDA with Dr. Bruce B. Baird
“We didn’t set out to do it, it was our members who said we want you to do this.” ~Dr. Bruce B. Baird Have you ever wondered what makes PDA tick? Why we do what we do? How it all works? And most importantly, what it means for you and your dental practice? If you are a regular listener of this...  Read More
Episode 146: Dr. Baird Shares What DSOs Won’t Tell You About Private Equity
“Dentistry is the star right now. It’s what private equity wants.” ~Dr. Bruce B. Baird You’ve probably heard the term “private equity” thrown around a lot recently. Well the reason is private equity is a natural part of the conversation about DSOs and consolidation of the dental market.  But what...  Read More
Episode 144: Dr. Baird Shares How Knowing Your EBITDA Could Earn Your Dental Practice Millions
“This is what we’re working with Investment Grade Practices, helping you know your true EBITDA so you understand what it means when you get an offer for your practice.” ~Dr. Bruce B. Baird You just got an offer for your dental office…and it looks great! But do you know if the numbers on the page...  Read More
Episode 142: The Ideal Way to Present Financial Options to Dental Patients
“If I can get in relationship with the patient during the exam process, then the financial arrangements are much easier.” ~Dr. Bruce B. Baird I get this question all the time, “What’s the ideal when presenting financial options?” Well, that might not be the right question to ask.  I get it. You...  Read More
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